FAQ Category: Tenant

An inventory is a document that describes the condition of the property and the condition of anything left behind by the Landlord. The inventory will be carried out by us before you move in to the property and will be supported by several hundred photos. At the start of the tenancy all tenants must sign and agree that the inventory is correct, this will help to clear up in any disputes at the end of the tenancy.

After the tenancy deposit has been paid it is a legal requirement that the deposit is registered in a government approved deposit scheme within 30 days. The deposit will be used in the case of repairing any damage above fair wear and tear that may happen during the tenancy, for none payment of rent or if the property requires professional cleaning. A detailed inventory done at the start of your tenancy combined with periodic inspection reports will help assess if any deductions are deemed fair or necessary.

The initial term of the tenancy agreement is 6 months, this will usually be extended once the initial term has lapsed subject to all parties being happy. This is usually from 6 – 12 months (but can vary depending on the needs of the parties involved).

A tenancy agreement is a legal binding document signed by yourself, your landlord or us as the landlords representative, that sets out your rights, obligations and responsibilities within the tenancy.

Once all the references and searches are complete, we will contact the landlord to seek approval to grant you the tenancy. Once this has been received from the landlord, we will complete all the paperwork including the tenancy agreement and contact will you to arrange for you to sign them. We will also ask for the deposit and the first month’s rent payment to be made to us 48 hours before the tenancy commences to ensure cleared funds are received (without cleared funds we cannot release the keys).

Honesty is always the best policy, having bad credit isn’t always a no, but if you fail to declare any CCJ’s or arrears when filling in any forms regarding your credit history this may lead to your application being rejected by the landlord.

If you haven’t been employed for longer than 6 months, if you are not in permanent Full Time employment or are under a probation period, or if the rent is more than 40% of your annual income, a guarantor will be needed. Your guarantor will go through the same referencing process as you and will agree to take joint responsibility for the rent of the property. The guarantor will be liable to pay any rent arrears and for any damages the deposit does not cover.
A guarantor must be a home owner within Leicestershire and have a basic salary of 3 time the annual rent. They must also not be subject to a probation period.

• Proof of current address – Utility Bill, Bank / Credit Card Statement or official letter i.e. DWP or HMRC
• Photo ID – Passport (even if expired), Driving Licence (Photo Card) or Residence Permit.
• Last 3 months Wage slips or Bank statements, if you are self employed we will require 3 years tax returns

Other Photo ID May be acceptable please contact the office to check.
Please Note: we will also need your birth certificate to complete the right to rent check if a driving licence is used as photo ID.

We will ask you to pay the Holding Deposit by bank transfer. You will need to fill out our application form, we can email you a copy for you to print at home or if you require a hard copy you can collect one from our office.
Please Note: We will not commence referencing or stop further viewings until the Holding Deposit has been received.

Once you have found a property and would like to book a viewing simply give us a call on 0116 267 4049 and we will arrange an appointment to meet you at the property, typically viewings are carried out on a weekday depending on availability.
Please Note: We cannot grant a tenancy for legal restrictions to anyone under the age of 18 and we also ask that where possible all parties over 18 renting the property have viewed before applying (I.e. husband & wife).